NCC to Implement New Policy on Inactive SIM Recycling in 2025

The Nigerian Communications Commission (NCC) is finalizing an update to its Telecom Identity Risk Management Policy (TIRMP) that will allow mobile network operators to recycle inactive phone numbers after 12 months of dormancy. This move, expected to be officially unveiled in the fourth quarter of 2025, aims to streamline numbering resource management, enhance digital security, and boost telecom service efficiency.

The upcoming policy, sources at the NCC revealed to Vanguard, forms part of the Commission’s broader strategic vision for the nation’s telecommunications ecosystem. This vision not only targets the technical quality of service (QoS) provided to consumers but also addresses the quality of their entire telecom experience—from onboarding to offboarding.

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Inactive SIMs to be Recycled After 12 Months

Under the new guidelines, any mobile number that does not generate revenue through outgoing or incoming calls, SMS, charged USSD sessions, or data usage for a continuous period of 180 days will be classified as inactive. If the line remains dormant for another 180 days, making it a full 360-day period of inactivity, the line becomes eligible for “churning” and may be reassigned.

A source at the Commission explained: “The QoS Regulation and Business Rules 2024 provide that after 365 days without any Revenue Generating Event carried out on a line, it can be churned by the operator.”

This update aligns with global telecommunications best practices and adheres to guidelines from the International Telecommunication Union (ITU), particularly Recommendation E.164, which governs the global assignment and use of telephone numbers. These guidelines ensure efficient and equitable use of the finite pool of numbering resources across all regions.

Policy Designed to Safeguard Digital Identity

The policy is more than just a solution to the scarcity of numbering resources—it is a strategic attempt to strengthen digital identity integrity and reduce fraud. The NCC believes that recycling dormant SIM cards responsibly will help close gaps often exploited by cybercriminals and fraudulent actors.

As outlined on the NCC website, the Commission is responsible for the management and allocation of these critical resources under the Nigerian Communications Act of 2003. These resources include mobile numbers, fixed-line numbers, and short codes. They are distributed to licensed operators in a manner that promotes fair competition, encourages innovation, and prioritizes consumer protection.

However, the Commission acknowledges that the recycling of mobile numbers poses certain challenges. One of the primary concerns involves the security and privacy risks associated with previously registered users still having services tied to their old numbers. These may include sensitive data tied to banking apps, digital wallets, or social media platforms.

In recognition of this, the NCC’s revised TIRMP includes measures to mitigate risks associated with number reassignment. “The recycling of lines presents issues of security and integrity of phone number ownership. We are developing mechanisms to update and verify customer information proactively,” the source said.

Collaboration with Financial and Security Agencies

The Commission is not working in isolation. According to its insiders, the NCC is collaborating closely with key institutions, including the Central Bank of Nigeria (CBN), national security agencies, and digital service providers. The aim is to develop a robust regulatory and operational framework that protects all stakeholders.

“The NCC will host the platform and establish its regulatory and operational framework. We are currently working with the CBN, security agencies, and other key stakeholders, with a beta solution already being tested,” the source disclosed.

This platform is expected to bolster financial and digital service integrity by providing operators and service providers with tools to identify and update customer records in real-time, especially for high-risk accounts. Through this collaboration, the NCC hopes to create a safer telecommunications environment, where identity theft and fraudulent activity are significantly reduced.

By formalizing the recycling process and integrating risk management tools, the NCC’s policy update could signal a new era of telecom efficiency in Nigeria. It is a clear indicator of the Commission’s commitment to innovation, global alignment, and consumer safety.

As the telecom sector continues to grow in complexity and scale, policies like this ensure that Nigeria stays ahead in both technological management and digital trust.